Reward delivery notifications are not showing up when I log in!.The devs are working on getting any Mastertracks on trade to display its rightful name!.When adding a Mastertrack to your trade list, the item seems to have forgotten its name.My Mastertrack doesn't show its name on my trade list!.Sometimes the error message also appears as "Something went wrong.Try making the top-left corner of your Masterpiece one solid color. This issue tends to occur after using the Brush tool for heavily detailed artwork.When I go to make a Masterpiece, it keeps telling me that Masterpieces are disabled on my account.Be sure to delete any old outfit saves that may have duplicate items! Make sure your internet connection is strong, and then add your clothing back onto your avatar piece by piece.In order to rectify your outfit, first click the clear outfit button (broom icon), then close the avatar editor, and then close and reopen the app (repeat this as many times as necessary until your avatar is no longer wearing any items).This is typically due to a slow internet connection, which mistakenly allows your avatar to wear multiples of each clothing item type. Sometimes your buddies can see you wearing different items than you see yourself wearing.My buddies see me wearing the wrong items!.If your level hasn't gone back to its original level within 24 hours, please submit a ticket.This is just a temporary, visual glitch (your account is still at the right level, it just currently appears to be at level 1).Have your parent check their Parent Dashboard to ensure your Jammer account is enabled on both Animal Jam and AJ Classic, having both enabled may be required to comment. The development team is aware and working to resolve this issue. Some players are experiencing the error “Wrong Username or Password” when trying to log into the Daily Explorer. The alpha barber shop is working on adjustments to their trimmers and all issues should be resolved soon. When wearing my beard it does not seem to be trimmed accordingly?.Devs are aware and working to resolve the issue.The username will not automatically be applied as expected. When logging in, you'll need to re-enter both username and password.To view the artists name please click on the masterpiece and view their name on the masterpiece while zoomed in.The team is working to resolve this issue.Masterpieces are currently not displaying artists names when viewed in den mode.In the meantime, don't worry too much - there are a few more than the necessary amount of collectible items in the Pack Run, so you can still get a perfect score for your Pack. Our developers are looking into the issue to find a solution!.Sometimes the items we collect in Pack Runs can get a little over-enthusiastic, and hide in places players can't reach.There are items I can't reach in my Pack Run!.The Alphas will work to secure the boundaries of Mt.Shiveer, and a few Jammers have slipped into the waters below. This has been resolved in the latest build Treasure Hunt Pro: Players were experiencing a freeze when clicking/flagging boxes.We are working on more ideas to increase this amount in the future in a way that does not overload our MyShop service. By request to increase this we have updated this to 50 per player. After this fix, players were properly limited to only listing 20 items in the Explorer. My Shop Explorer Sales: With the recent update, the MyShop system wasn't properly calculating the amount of items you could add to the Explorer.
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